Privacy Policy

gg770 (referred to in this Policy as "gg770," "we," "us," or "our") operates the online gaming and sports betting platform accessible at gg770.net. We are the data controller responsible for the personal information you provide to us when registering, playing, transacting, or otherwise interacting with our platform.

This Privacy Policy applies to all users of the gg770 platform, including registered players, visitors browsing our site, and individuals who contact our support team. It covers data collected through the gg770.net website, our mobile-optimised web application, live chat tools, and any other gg770 branded touchpoints.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which form part of the overall agreement between you and gg770.

gg770 collects personal data through several channels: information you provide directly during registration and account use, data generated automatically by your device and browser, and information received from third-party payment processors and identity verification services.

2.1 Information You Provide to Us

• Registration data: Full legal name, date of birth, residential address in the Philippines (e.g., barangay, city — whether Manila, Cebu, Davao, or elsewhere), email address, and mobile number;
• Identity verification (KYC) documents: Government-issued photo ID (Philippine National ID, Passport, UMID, SSS ID, Driver's License), proof of address, and source-of-funds declarations where required;
• Payment information: GCash or Maya account details (mobile number registered to your e-wallet), BPI or BDO bank account details, or other payment method references required to process deposits and withdrawals;
• Communications: Messages sent to our support team via live chat or email, including any attachments or screenshots you share;
• Responsible gaming preferences: Deposit limits, loss limits, session limits, cooling-off periods, and self-exclusion requests you set through your account.

2.2 Data Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited on gg770.net, time and duration of visits, game sessions played, bets placed, search queries within the platform, and click-through paths;
• Cookie and tracking data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 6 of this Policy;
• Geolocation data: General geographic location derived from your IP address, used for regulatory compliance and fraud prevention purposes.

2.3 Data Received from Third Parties

• Identity verification results from our KYC and AML screening partners;
• Transaction confirmation data from payment processors (GCash, Maya, BPI, BDO, and others);
• Fraud risk signals from fraud detection service providers;
• Game round and transaction records from our licensed game content providers.

gg770 uses your personal data only for specific, legitimate purposes directly related to operating our platform and fulfilling our obligations to you and to Philippine regulatory authorities. We do not use your data for unrelated purposes without your consent.

• Account creation and management: Creating your player account, verifying your identity, and maintaining accurate account records;
• Processing transactions: Handling deposits via GCash, Maya, BPI, BDO, and other supported methods, processing withdrawals, and maintaining transaction records in Philippine Peso (₱ PHP);
• Regulatory and legal compliance: Meeting our obligations under Philippine anti-money laundering laws (AMLA), gaming regulations, and the Data Privacy Act of 2012, including reporting suspicious transactions to relevant authorities;
• Fraud prevention and security: Detecting and preventing fraudulent account activity, money laundering, underage gambling, and multi-accounting;
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling, applying player-set limits and self-exclusion periods, and communicating responsible gaming information;
• Customer support: Responding to your enquiries, resolving disputes, and improving our support services based on interaction records;
• Platform improvement: Analysing usage patterns and technical performance data to improve our website, games, and overall player experience;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out option.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, gg770 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our contract with you — i.e., operating your player account, processing bets, and handling deposits and withdrawals;
• Legal obligation: Processing required to comply with Philippine laws, including anti-money laundering reporting obligations, KYC requirements, gaming regulatory compliance, and tax obligations;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent — for example, for marketing communications or optional data collection — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

gg770 does not sell your personal data. We may share your information with carefully selected third parties only where necessary to operate the platform or fulfil legal obligations, and always subject to appropriate data protection safeguards.

5.1 Categories of Recipients

• Payment processors: GCash (Mynt / Globe Fintech), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers — solely to process your financial transactions;
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and screen against financial crime watchlists, as required by Philippine law;
• Game content providers: Licensed third-party game studios and live dealer operators whose games are available on gg770 — they may receive game session data necessary to deliver the game;
• IT and cloud service providers: Hosting, infrastructure, and cybersecurity providers who support the operation of the gg770 platform, under strict data processing agreements;
• Regulatory and law enforcement authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where we are legally required to disclose information;
• Professional advisers: Legal counsel, auditors, and compliance consultants, under obligations of confidentiality.

5.2 No Third-Party Marketing

We do not share your personal data with unaffiliated third parties for their own direct marketing purposes. Any marketing communications you receive will come from gg770 itself, not from third parties using data we have provided them.

gg770 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small data file placed on your device when you visit our website.

6.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without breaking core functionality;
• Functional cookies: Remember your preferences such as language settings, game lobby view, and responsible gaming limit displays;
• Analytics cookies: Collect aggregated, anonymised data about how players use gg770.net, helping us identify areas for improvement — such as page load performance and navigation patterns;
• Security cookies: Used for fraud detection and abuse prevention, including identifying suspicious login patterns and bot activity.

6.2 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the gg770 platform — for example, you may be required to log in again on each visit if session cookies are blocked.

gg770 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.

After the applicable retention period has elapsed, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with you.

gg770 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption in transit: All data transmitted between your device and gg770 servers is encrypted using TLS (Transport Layer Security) protocols;
• Encryption at rest: Sensitive personal data stored on our servers — including identity documents and payment references — is encrypted using industry-standard algorithms;
• Access controls: Access to personal data within gg770 is restricted on a strict need-to-know basis. All staff with access to player data undergo data privacy training and are bound by confidentiality obligations;
• Two-factor authentication: gg770 supports two-factor authentication (2FA) for player account logins, providing an additional layer of protection against unauthorised access;
• Regular security audits: Our platform and infrastructure undergo periodic security testing, including vulnerability assessments and penetration testing;
• Incident response: We maintain a documented data breach response plan to ensure rapid detection, containment, and notification in the event of a security incident.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gg770. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.

• Right to be informed: You have the right to know what personal data we collect about you, how we use it, and with whom we share it — which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal data we hold about you. We will provide this within 30 days of receiving your verified request;
• Right to rectification: If any of your personal data held by gg770 is inaccurate or incomplete, you have the right to request that we correct it;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format;
• Right to object: You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis, including the right to opt out of marketing communications at any time;
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

gg770 will respond to all valid data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and we will notify you of such an extension in advance.

The gg770 platform is strictly for individuals aged 21 years and above, as required under applicable Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21.

During the registration process, gg770 collects date of birth information and conducts age verification checks. If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authority where required.

If you are a parent or guardian and believe that your child under the age of 21 may have registered on gg770, please contact our support team immediately at [email protected] so that we can take prompt action.

In the course of operating the gg770 platform, some of your personal data may be transferred to, stored, or processed in jurisdictions outside the Philippines — for example, where our cloud infrastructure providers, game content providers, or KYC service partners are based.

Where such cross-border transfers occur, gg770 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include:

• Data processing agreements incorporating the standard contractual protections recognised by the National Privacy Commission;
• Transfers only to jurisdictions or entities that provide an adequate level of data protection as assessed by the NPC or equivalent authority;
• Binding corporate rules or equivalent mechanisms where applicable.

You may contact our Data Protection Officer to obtain more information about the specific safeguards applied to any particular cross-border transfer of your personal data.

gg770 reserves the right to update or amend this Privacy Policy at any time in response to changes in Philippine data privacy law, gaming regulations, our business operations, or best practices in data protection.

When we make material changes to this Policy, we will notify registered players via email and/or a prominent notice on the gg770 platform at least 14 days before the changes take effect. The updated Policy will always be published at gg770.net/privacy-policy with a revised effective date at the top of the document.

Your continued use of the gg770 platform after the effective date of any amendment constitutes your acknowledgement of the updated Privacy Policy. If you do not agree with the revised Policy, you may request account closure as described in our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by gg770, please contact our Data Protection Officer (DPO) through the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line;
• Live Chat: Available 24/7 via the chat widget on the gg770 platform — ask to be connected with the privacy team;
• Location: Philippines (PH).

We aim to acknowledge all privacy-related enquiries within 3 business days and to provide a substantive response within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Contact information for the NPC is publicly available on their official government website.